Trouble is, we live in a society obsessed with surfaces
(and afraid to peer beneath them). In a consumer
culture where we buy $200 sneakers because they look
cool and Beck's song was used in the commercial, flash
and dazzle are the highest-prized commodities of
all...
I worry about the medium, because not enough
designers are working in that vast middle ground
between eye candy and hardcore usability where most of
the Web must be built. And there are fewer and fewer
incentives for Web designers to toil in these fields,
since this type of work pleases Web users but wins
absolutely no recognition from the industry, aside from
a paycheck...
Most of all, I worry about Web users. Because, after
six years of commercial Web development, they still
have a tough time finding what they're looking for, and
they still wonder why it's so damned unpleasant to read
text on the Web - which is what most of them do when
they're online.
As long as our society values Style over Design,
surface over substance, this situation is not going to
improve. Of course, I think the same every four years,
when I have to vote.
(above excerpt from Style -vs- Design by Jeff Zeldman,
from the Adobe HTMHell series.)